“Prompt and extremely helpful in solving our issues”
“EXCELLENT customer service. Quick and efficient! :)”
“Excellent company. Always available if you have an immediate need and extremely great customer service. I would highly recommend this company.”
“Joe jumped in and help us in a crisis with our computers, explained our options fully and understandably and did an excellent job, given the virus he was working with.”
-Stripling & Stripling, P.A.
Joe has been an amazing asset to Alachua County Humane Society! He’s such a pleasure to work with, always knows how to fix our problems and is extremely timely. He really goes above and beyond when we have issues, even when our mischievous kittens are sometimes the cause of our IT problems! We wouldn’t call anyone else! Thank you Joe and Epic IT Solutions!
– Chrissy Sedgley, Director of Shelter Operations
“Joe has always been incredibly responsive to all our questions, even outside of normal business hours. It is not unusual for me to send an e-mail to him on a weekend afternoon and have an answer within ten minutes. He can talk tech with the best of them, yet is able to patiently explain concepts in an easy-to-understand manner for those who are not computer-savvy. When Joe left another company to start Epic IT, it was an easy decision to follow him. You won’t be disappointed.”
“We used Epic IT Solutions for a list of issues we were having at our office (Surface Pro tablet not connecting to our server, problems with QuickBooks, and a weird scanner error message). Joe was able to get us scheduled fast and the issues were all resolved while he was on site. He was quick at his work, pleasant, personable, and didn’t use “tech talk” to explain the issues & solutions. Would definitely recommend and use his services again.”